Privacy policy

Who we are

Webcotic Studio ("Webcotics", "we", "us") is a digital marketing and tech studio based in India. This policy covers www.webcotic.com and the enquiries you send us through it. For client projects, how we handle your data is set out in your contract with us.

Registered business name and address: [Legal entity name], [Registered address].

What we collect

Information you give us

When you use the contact form, email us or message us on WhatsApp, we receive what you choose to send: usually your name, email address, phone number, company name, budget and details about your project.

Information collected automatically

Like any website, our hosting provider records basic technical data for each request, such as your IP address, browser type, the page requested and the time. We use it only to keep the site running and secure.

We don't ask for payment details, government ID numbers or other sensitive personal data on this site.

How we use it

• To reply to your enquiry and prepare a proposal or quote.
• To deliver and manage work you've hired us for.
• To keep the website available, secure and free of abuse.
• To meet our legal, tax and accounting obligations.

We don't sell your personal data, and we don't add you to a marketing list unless you ask us to.

Cookies and tracking

This site doesn't set cookies and doesn't load third-party analytics, advertising pixels or social media trackers. Our fonts and scripts are served from our own domain, so visiting a page doesn't send your data to font or script providers.

If we add analytics or advertising tools in future, we'll update this policy first and, where the law requires it, ask for your consent.

Who we share it with

We share personal data only with services that help us run the business, and only as much as they need:

• Website hosting. Netlify hosts this site and processes the technical request data described above.
• Email. Messages you send by email or through the contact form are stored with our email provider, [email provider].
• WhatsApp. If you contact us on WhatsApp, your messages are handled under WhatsApp's own privacy policy.

We may also disclose information if the law requires it, or to protect our rights or the safety of others. Some of these providers store data outside India; when that happens, we rely on their contractual and security commitments.

How long we keep it

We keep enquiry messages for up to [24 months] after our last conversation, then delete them unless you've become a client. Client records are kept for as long as the law requires for tax and accounting, typically [8 years].

Security

The site is served only over HTTPS, and access to our email and project tools is limited to the people who need it. No system is perfectly secure, but we take reasonable steps to protect your data and will tell you promptly if a breach affects you.

Your rights

Under India's Digital Personal Data Protection Act, 2023, and similar laws where you live, you can ask us to:

• Tell you what personal data we hold about you and how we use it.
• Correct or complete data that's wrong or out of date.
• Delete your data when we no longer need it.
• Withdraw consent you've given us, at any time.

Email aman@webcotic.com with your request. We'll reply within 30 days. If you're not satisfied with our answer, you can complain to the Data Protection Board of India or your local data protection authority.

Children

Our services are for businesses. We don't knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, contact us and we'll delete them.

Changes to this policy

We'll update this page when our practices change and revise the date at the top. If a change materially affects how we use data you've already given us, we'll tell you directly.

Contact us

Questions about this policy or your data go to our grievance officer, [Name], at aman@webcotic.com or +91 94067 08823.